Though we've helped build startups, we specialize in working with established businesses (~$1M-$50M in revenue). Our clients typically have an established workflow. I start by sitting in on meetings and learning how the business operates. During that time, I'm looking for three things.
A smart business owner has already tackled the repetitive task itself - I'll be looking at how you solved it. If the solution still requires a team member's input, I'll be looking to see if they can do it in five minutes or less.
If they can complete the task in 5 minutes or less, the task is a strong candidate for automation. Considering the average person takes 23 minutes to get back on track after an interruption, there is a significant amount to gain by removing the task from the team member's plate entirely. At this point, automation becomes the second best option, with the best option being to remove the task entirely.
Depending on the relevance of the task to the company's core value offering, it may be more reasonable to outsource the task or discontinue support for it entirely.
If you're interested in learning more, send me an email at tyler@cabin.llc. I am lucky to be passionate about my work; though Cabin is a for-profit business, I'm happy to chat about your project even if it doesn't make sense for us to work together.
If you're a software developer looking for a new opportunity, send over your resume!